NXT is excited to present a rare opportunity to work for an established self-catering holiday resort located in the heart of the Lake District. We are looking to appoint an experienced, driven, and like-minded Resort Manager.
The Role
This role is responsible for day-to-day management activities across the resort and will have key accountabilities that may shape the direction and performance of the site. The ideal candidates could come from a property management and/or hospitality background with a variety of skills.
Key Accountabilities
* To effectively manage the resort within budget and to ensure that it is maintained to the required standards.
* To deal with owners and rental clients, resolve problems, and help maintain the high standards set by the Board.
* Ensuring that staff (whether permanent, temporary, or contracted) who represent the company work to the required standards and conform to all health and safety requirements.
* To ensure that the site meets its obligations regarding Employment Law, Health and Safety, and Safeguarding, with regular reviews of its policies.
* To work with the Finance Director to manage income and expenditure, prepare and monitor budgets, providing a monthly report.
* To work with the Operations Director and Refurbishment Committee, and report on any internal or external issues.
* To work with the Directors and liaise with external professional support staff concerning HR matters.
* To promote sales of unsold weeks and to liaise with the Directors concerning marketing initiatives.
* To attend Quarterly Board Meetings as required, providing financial updates and a Resort Manager’s Report.
* To oversee all seasonal projects and work closely with relevant stakeholders.
* To carry out any other tasks reasonably regarded as falling within the requirements of the Resort Manager’s role.
Skills and Experience
* Ability to manage, supervise, support, and develop team members.
* Excellent communication and interpersonal skills, with negotiation ability.
* Proven ability to work constructively with a diverse range of people.
* Ability to delegate, organize, and prioritize work.
* Willingness to work outside normal hours, including evenings and weekends.
* Ability to initiate and plan projects and manage budgets within agreed parameters.
* Excellent IT skills, record keeping, and reporting abilities.
* Knowledge of local government agencies is advantageous.
* Experience in the Holiday Resort/Cottage Rentals or Hotels industry; promoting sales is desirable.
* Experience of Health and Safety requirements.
* Experience in preparing and managing budgets.
* Experience working with external contractors, including property maintenance.
* Experience in recruitment, HR, and training.
The business offers several benefits, including but not limited to:
* Competitive salary, commensurate with knowledge and experience.
* 23 days holiday (pro-rata for part-time) plus Bank holidays.
* Contributory pension scheme.
* Participation in a commission/bonus scheme (under review).
Apply online today or call Sarah on 01228 812585 for more details.
NXT Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this position, you accept the Terms and Conditions, Privacy Policy, and Disclaimers, available on the NXT Recruitment website.
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