Job Title: Business Support Officer – Adults & Children’s Social Care Location: Sutton Salary: £16.31 per hour Contract: Temporary ongoing- hybrid, at least one day on site Hours: 37 hours per week Closing Date: 19/06/2025 We are seeking a highly organized and proactive Business Support Officer to join our client’s dynamic Social Care teams supporting both Adults and Children's Services. This is a vital role providing high-quality administrative and business support to front-line social care teams, ensuring that vulnerable individuals and families receive the support they need efficiently and effectively. Key Responsibilities * Provide comprehensive administrative support to social workers, team managers, and service users. * Manage and maintain case management systems (e.g., Liquidlogic, Mosaic), ensuring data accuracy and confidentiality. * Coordinate and minute multi-agency meetings, such as Child Protection Conferences and Adult Safeguarding meetings. * Handle sensitive and confidential information with discretion and in compliance with data protection regulations. * Process referrals, maintain records, and generate reports as required. * Support the preparation and tracking of care packages, assessments, and reviews. * Deal with telephone and email enquiries from professionals, service users, and the public in a professional manner. * Contribute to service improvement by identifying and implementing process efficiencies. We’re looking for someone who: * Has strong administrative and IT skills, including Microsoft Office and case management systems. * Is detail-oriented and able to manage competing priorities effectively. * Has excellent communication skills and a customer-focused approach. * Understands the importance of confidentiality, particularly within a safeguarding and social care context. * Have a typing speed of 50 WPM. * Can work independently as well as part of a collaborative team. * Has previous experience in a similar support role within social care or a related setting (desirable but not essential). Apply Today! Hit “Apply Now” or contact Magdalena for further information