Income Recovery Advisor
Location: Hybrid, with a weekly presence in either our Rushden, Peterborough, Boston or Milton Keynes office.
Salary:Up to £24,128.87 per year (based on a 100% FTE of £31,806.24)
Contract:Permanent / Part-Time
Your week: 27.5 hours p/week (Monday Friday, 9am 2.30pm)
At Amplius, were on a mission to deliver homes that make a difference. As a fresh and forward-focused social housing provider, we prioritise tenant safety, sustainability, and smart property investment.
In our Income Recovery Advisor role, youll lead on monitoring and recovering rent and other accounts and take necessary action in line with policies and procedures. Using a range of effective communication methods, youll make informed decisions to secure payments, reduce outstanding debt, and improve overall income performancewhile ensuring a fair and supportive approach in line with our responsibilities as a social landlord.
Snapshot of your role:
This is what your day will look like as our Income Recovery Advisor:
1. Ensure incoming calls and post are dealt with. Act as the focal point of the service in terms of telephone-based case handling, ...