Alone we can do so little; together we can do so much.” — Helen Keller Service Booking Coordinator High-End Independent Garage | Cranleigh Area £29,250 – £31,000 basic + bonuses (OTE £34,000–£37,000+) Monday to Friday – Choice of Hours We are working on behalf of a well-established, high-end independent garage in the Cranleigh area who are looking to welcome an experienced Service Booking Coordinator to their front-of-house team. This is a key customer-support role, ideal for someone from the motor trade who takes pride in delivering outstanding service, thrives in a busy workshop environment, and enjoys being the central point of contact between customers and the workshop. The Role You’ll be responsible for managing the customer journey from first contact through to post-service follow-up, ensuring every interaction reflects the premium standards of the business. Your responsibilities will include (but are not limited to): * Appointment Scheduling & Management Handling incoming and outgoing calls to book, reschedule or cancel service appointments, or directing calls to the appropriate team member. * Customer Communication Confirming appointments, sending reminders via SMS / WhatsApp Business, and responding to customer enquiries. * Workshop Optimisation Working closely with the Workshop Controller to align bookings with technician and ...