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Location - EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Full Time - 37.5 hours per week
Salary - £20,280.00 (£10.40/hour)
Start Date - September 2025
Are you bold and want to get paid? A little bit brilliant but eager to keep learning? And are you clear about wanting to start a career? If so, wow, you could really be EE.
Join our multi award-winning apprenticeship scheme and use your charm, enthusiasm, and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team, we help people understand their bills, contracts, and features on their smartphones.
You can come from any background; all you need is energy, talent, and ambition to launch an amazing career at EE. Get ready to learn a lot, earn quickly, receive training towards an NVQ, and enjoy all the extras from Britain’s most cutting-edge mobile network.
We are more than a team at EE; we are a family, and this includes our customers. Your role will be to ensure our customers receive exceptional and personal service every time.
Your Future With Us
We are passionate about helping you progress in your career and are committed to your growth and development. When you're ready, we'll support you in reaching your goals.
We believe in a personal environment where you're treated the way you want to be treated. We’re committed to building a community where everyone feels they belong. Regardless of your age, race, sexuality, disability, religion, or gender identity, we celebrate our differences and embrace diversity. Everyone is welcome at EE.
What’s In It For You?
Joining EE offers many benefits, including:
* A starting salary of £20,280.00
* Online GP access 24/7 for you and your immediate family, fully funded by us.
* Market-leading paid carer’s leave—up to 2 weeks—to support colleagues caring for family or friends.
* Family leave—up to 18 weeks of full pay and 8 weeks of half pay in the first year—covering maternity, paternity, and adoption leave.
* Discounts on EE & BT products, including mobile and broadband, saving you hundreds annually.
* Support for carving your own career path; we’re passionate about developing our people.
* Season Ticket Travel Loan—helping you pay for your commute upfront.
* Volunteering days to give back to your community.
* Optional Private Healthcare and Dental coverage for you and your family.
What Are You Waiting For?
If you think you’d be a great fit, we’d love to hear from you. Reach out to start the conversation!
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