Overview
Job Title: Quality Control Engineer
Location: Newcastle
Salary: Competitive
Responsibilities
* Conduct and record comprehensive inspections on incoming materials, in-process work, and final products.
* Perform internal QMS and product-specific audits, coordinating inspections with external parties where required.
* Halt any process or delivery if quality compliance is at risk, immediately informing the Production Manager.
* Review and issue clear work instructions for contracts to meet customer and internal standards.
* Raise, review, and manage Non-Conformance Reports (NCRs), concession reports, and material certifications.
* Initiate and participate in investigations into warranty claims and quality problems, utilising Root Cause Analysis (RCA).
* Assess claims and coordinate corrective actions, driving continuous improvement to enhance processes and reduce waste.
* Maintain the company's Quality Management System (QMS) and monitor its effectiveness.
* Manage the equipment calibration system, performing internal calibrations and coordinating external ones.
* Liaise with customer representatives and suppliers to ensure adherence to all quality requirements.
* Collate data dossiers and support the Operations Manager in compiling and publishing KPIs.
* Advise staff on health and safety hazards and stop any unsafe actions observed.
Skills & Experience
* CSWIP 3.0 or higher is required.
* PCN Level II for MPI and DPI, or an equivalent qualification.
* Apprenticeship certificate in a relevant engineering discipline is preferred.
* Extensive knowledge and understanding of reading and interpreting engineering drawings.
* Experience within a manufacturing environment is essential.
* Proven experience dealing directly with external suppliers and customers.
* Familiarity with Quality Standards such as ISO 9001 and industry standards like ASME.
* Proficient in Microsoft Office (Word, Excel, PowerPoint).
* Enthusiastic, conscientious, results-orientated, self-motivated, with a "can-do" attitude.
* Able to develop strong working relationships with the team and customers.
* Excellent communicator at all levels, both internally and externally.
* Ability to work effectively under pressure in a demanding environment.
* Strong planning and organisational skills.
* Willingness to learn and apply company principles and tools, including operational control concepts (OCCs).
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