Property Administrator / Legal Secretary
Department: Legal Operations
What does the role involve?
1.
Reviewing framework agreements to document client-specific protocols and processes
2. Audio typing
3.
Implementing frameworks, providing guidance and training to support teams where required, and carrying out ongoing monitoring
4.
Collating information to ensure client account plans are accurate and maintained, including managing internal housekeeping tasks
5.
Managing and submitting regular MI reports, coordinating responses across multiple departments
6.
Producing reports to assess service levels, KPIs, and delivery against agreed measures
7.
Ensuring client portals are kept up to date and all associated tasks are completed in line with client requirements
8.
Understanding and managing revenue for key clients, supporting the Framework Revenue Assistant with billing processes and providing high-level revenue updates to clients, including processing rebates
9.
Supporting the coordination of client audits
10.
Acting as a framework point of contact, dealing with queries where appropriate and using initiative to deliver exceptional client service
11.
Acting as a client point of contact when the client partner is unavailable, managing queries and providing high-quality service
12.
Providing PA / Legal Secretary-style support to six fee earners, including diary management, document preparation, and coordination across offices
13.
Attending internal and external meetings where appropriate, providing support and advice on framework requirements and responsibilities, and following up actions to ensure timely completion
14.
Assisting with tender processes as required
15.
Working unsupervised to draft and produce routine and confidential correspondence and documentation, responding proactively
16.
Travelling to other offices as required
17.
Undertaking any other duties appropriate to the level of the role
What technical skills and experience are required?
Essential (Must Have):
18.
Real Estate experience
19.
Previous experience in a PA or Legal Secretary capacity
20.
Proven experience supporting six fee earners
21.
Ability to analyse and interpret complex data, including contractual documentation
22.
Experience using IT systems to generate, format, and edit reports
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.