Job Description
The ASB Officer role involves managing anti-social behaviour cases effectively and ensuring compliance with legal and organisational standards. This position requires a keen understanding of the not-for-profit sector and property management in Redhill.
Client Details
This opportunity is with a well-established not-for-profit organisation within the property sector. The company is a medium-sized entity dedicated to providing housing and support services to the community.
Description
* Manage and resolve anti-social behaviour cases, ensuring compliance with legal and organisational policies.
* Provide advice and guidance to residents regarding anti-social behaviour issues.
* Work collaboratively with internal teams and external agencies to address and resolve cases efficiently.
* Prepare and present reports, evidence, and statements for legal proceedings when necessary.
* Maintain accurate and up-to-date case records and documentation.
* Support the delivery of initiatives to prevent and reduce anti-social behaviour within the community.
* Respond to complaints and queries in a timely and professional manner.
* Contribute to the improvement of policies and procedures related to anti-social behaviour management.
Profile
A successful ASB Officer should have:
* Experience in managing anti-social behaviour cases, preferably within the not-for-profit or property sector.
* Knowledge of relevant legislation and best practices related to anti-social behaviour.
* Strong communication skills, both written and verbal, to interact effectively with residents and stakeholders.
* Ability to work under pressure and manage a caseload efficiently.
* Competence in producing detailed reports and presenting evidence for legal cases.
* A proactive and solution-focused approach to resolving issues.
Job Offer
* On-site parking for added convenience.
* Opportunities to work within a supportive and community-focused not-for-profit organisation.
* Professional development opportunities within the property sector.
* Office location in Redhill, providing a convenient and accessible workplace.