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Clerical Assistant - Centralised Recruitment
The closing date is 02 September 2025
Are you passionate about making a difference in the NHS?Do you excel in administrative tasks and thrive in dynamic environments?If so, we have exciting opportunities for you!
Within our Trust, we are committed to providing exceptional healthcare services to our community. As a cornerstone of the UK's healthcare system, we strive for excellence in every aspect of our operations. Join us in our mission to support and enhance our healthcare services.
Our administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for. As an Administrator within the Trust, you will play a crucial role in ensuring the smooth and efficient operation of our clinical operations across the hospital.
Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey.
Main duties of the job
An exciting opportunity has arisen for a band 2 admin officer within the Oxfordshire Breast Screening Service. The National Breast Screening Programme in Oxfordshire invites over 30,000 women annually for their mammogram via this office
You will offer clerical support and assist with the smooth running of the office. Part of your time will be spent on reception duties where a friendly and outgoing nature and pleasant telephone manner are essential. Excellent keyboard skills are needed though training on NHS Breast Screening Computer System will be given.
About us
Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel
Job responsibilities
Duties and responsibilities for the post
* To prepare clinic schedules and associated paperwork for screening. Print out all relevant clinic forms for both the mobile and static units, on a daily basis. Dispatch invitations for screening at the appropriate time
* To update personal details and enter results from the screening episode onto the NBSS computer system, ensuring the client receives the correct result in line with the Right Results Policy
* To print out GP reports and ensure their dispatch to individual practices
* To update deductions, including clients who are deceased or who have moved out of the Oxfordshire area
* To answer queries from clients or GP practices
* To deal with changes of appointments by post, telephone, email or in person, amending details on the NBSS computer system to ensure accuracy. To deal efficiently and pleasantly with the variety of incoming calls, taking accurate messages where necessary, whilst maintaining patient confidentiality and displaying awareness of the Data Protection Act
* To be responsible for giving accurate information to clients, in accordance with agreed policies and guidelines, within the NHSBSP, demonstrating sensitivity in order to allay the anxieties that women frequently have about breast screening
* To register those women to be screened outside normal batch routines and book appointments, using the NBSS computer system.
* To retrieve and file films in the breast screening and symptomatic systems before and after a screening or symptomatic appointment. Culling of files from the filing system. Send for previous screening or symptomatic films from outside the Trust as necessary. Filing would include the use of a file room ladder and stool
* To organise the incoming and outgoing post for the department
* To photo-copy maps and letterheads on a daily basis, ready for clinic preparation
* To cover reception for the Breast Clinic on Monday mornings, Wednesday and Thursday afternoons finishing at 6.00pm
* To take responsibility for personal development, attending training courses as part of the NHSBSP and Trust mandatory training where appropriate, and as relevant to the post
* To perform any other duties associated with the smooth running of the unit, appropriate to the grade and nature of the post, as requested by the Senior Staff
* To ensure that the NHSBSP Guidelines and policies are followed.
Person Specification
Education
* GCSE/GCE- English, Maths A to C grade or equivalent.
Experience
* Previous experience of dealing with the public in person and on the telephone
* Previous experience with computer software packages i.e. Word, Excel
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Oxford University Hospitals NHS Foundation Trust
Address
Oxford Breast Imaging Centre,Churchill Hospital
Oxford Breast Imaging Centre,Churchill Hospital
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