We are seeking a highly analytical, process‑driven and commercially minded Head of Sales Enablement & Operations to build and optimise the engine that powers our sales. This role is a strategic blend of enablement, operations, systems, data, and commercial insight—ideal for a leader who thrives on creating structure, improving predictability, and enabling teams to perform at their best.
This position supports and partners with four core stakeholder groups:
* Client Experience
* Sales team
* Lead Generation Centre of Excellence (digital sales)
* Marketing
The role exists to create a unified, high‑performing commercial ecosystem—supported by robust processes, consistent enablement, and high‑quality data. A critical element of this role is ownership of commercial data, analytics, Board reporting, and interfacing with our private equity investors (as required).
The position is flexible, with hybrid working options in one of our key offices preferably: Glasgow, Aberdeen, Edinburgh, Leeds, Manchester, London.
Key Responsibilities
Key Responsibilities
* Strategic Leadership
o Develop and own the end‑to‑end Sales Enablement & Operations strategy.
o Act as a strategic partner to Sales, Client Experience, Digital, and Marketing leaders.
o Design and implement scalable processes across the commercial lifecycle.
o Identify operational inefficiencies and growth opportunities.
o Partner with senior leadership on commercial planning and revenue initiatives.
* Enablement Across Commercial Teams
o Build and lead enablement programmes across sales, digital, and Client Experience.
o Define and maintain playbooks, onboarding and coaching frameworks.
o Partner with Marketing on messaging and frontline guidance.
o Equip commercial teams with training, tools, and insights.
* Operational Excellence
o Own and optimise end‑to‑end commercial processes.
o Establish strong pipeline governance and forecasting.
o Lead CRM strategy and usage (CRM Product Owner will be a direct report).
o Define consistent metrics, handoffs and performance frameworks.
o Manage targets, territory/capacity models and performance rhythms.
* Data, Analytics & Board Reporting
o Own commercial data sources and ensure integrity.
o Build KPIs and leadership reporting.
o Translate data into insights for executives (data analyst will be a direct report).
o Produce Board packs and interface with private equity investors.
* Leadership
o Build and lead a high‑performing enablement & operations function.
o Act as an advisor to senior stakeholders.
o Support leaders with training, insights and alignment.
What We’re Looking For
* Proven senior experience in Sales Operations, Revenue Operations or Sales Enablement. Previous Private Equity experience is desirable, but not essential.
* Strong expertise in process design, forecasting and CRM.
* Highly analytical with strong insight skills.
* Structured, process‑driven thinker.
* Comfortable driving change across teams.
* Demonstrates integrity and accountability.
Success in This Role Looks Like
* Strong data and insights driving decisions.
* Alignment across Marketing, Digital, Sales and Client Experience.
* Reliable forecasting and performance management.
* Clear Board communication and investor confidence.
* A scalable, predictable commercial engine.
AAB are committed to diversity, equity, and inclusion in its workforce and is proud to be an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, gender expression or identity, or any other basis protected by law.
We are dedicated to removing bias in all recruitment and selection processes, ensuring that every candidate is evaluated solely on their skills, potential, and alignment with our values.
Note to Applicants
We encourage applicants from diverse backgrounds to apply, even if you do not meet every qualification listed. At AAB, we value potential and a growth mindset as much as prior experience.
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