Company description: Khne Nagel (AG & Co.) KG Job description: ? You will be responsible for the day-to-day execution completion of planning tasks in support of the key customer contracts. This will require you to deal face to face, over the telephone, MS Teams and through messaging devices with drivers on the road and other departments and partners in the business. You will liaise with overseas depots to ensure accurate loading and data feedback on all shipments relative to your area. You will manage the day-to-day challenges by liaising with other departments to ensure resolution. How you create impact Pre brief overseas depots of planned loading manifests in accordance with KN procedures Liaise with all departments on planning changes where necessary using company systems to create visibility Record collection/delivery status and discrepancies in dotnet system and escalate where appropriate Move freight outside of standard parameters when needed by working with the trucking team Recovering increased costs and lost revenue through correct administration Administrate all transport runs to the correct standard, eliminating disruption and additional workflows for other teams Balance costs for most effective ways to deliver a service factoring set costs, overtime, additional equipment and subcontracting Using planning systems as well and manual planning for various workflows What we would like you to bring Experience of working in a transport/freight forwarding environment Experience of groupage/planning freight is a plus Quick learner able to prioritise and follow multiple processes per workflow A team ethic and customer focused attitude Good geographical knowledge Very good organisational skills and interpersonal skills What's in it for you If you would like to become a valued member of our team, we will make sure that youre rewarded for your commitment and expertise. You can join the contributory KuehneNagel pension plan and enjoy our Route 2 Rewards scheme, which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.