Be Yourself – Be a Bold Team Player – Be Leonardo Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland! We want you to lead a brilliant diverse team to deliver excellence to our valued customers across our amazing hotel. Experience we expect - • General Manager, ideally with Meeting and Events background • Background in branded hotels is preferred – so you will understand how we work • Ability to lead and motivate your team providing day to day leadership and direction • Ability to drive sales and profitability forward • Excellent Customer service skills, standards driven, good organisational skills • To be able to make decisions in a fast paced environment and to enjoy it • Commercially sound Your responsibilities will be: • Meet or exceed department and hotel targets, monitoring a variety of hotel systems via a clustered support team. • To control and monitor all hotel operations through a team of managers and supervisors • To ensure customer satisfaction by having managers establish and maintain quality control standards for products & services offered to the customers. • Ensure the control of costs and productivity through the establishment of standards of output for all aspects of the business. • To ensure that we outperform the market in our specific segment and that fair share is always exceeded. • To lead and develop an energetic workforce, having involvement in recruitment, learning and development, employee relations issue and team engagement initiatives. &xa;Some of the perks our General Manager could enjoy include: Special rates on Leonardo Hotel rooms across the UK & Europe Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops Talent referral scheme Thank You Week: from ice cream trucks to yoga classes and lots in between! Wellbeing Calendar Ongoing job-related training programmes with clear paths for progression We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. Why come join us as a General Manager?&xa; We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!