IT Engineer
Cheltenham £30,000 - £32,000
A growing organisation in Cheltenham is seeking an IT Engineer to join their team, providing hands‑on support across hardware, software, systems and networks. This is a varied role supporting employees across multiple sites, with onsite work primarily and occasional travel as required.
The Role
As the IT Engineer, you will:
* Provide IT support via phone, email and in person for a range of hardware, software and in‑house systems
* Set up and configure desktop and laptop equipment, ensuring systems are ready for use
* Diagnose and resolve issues across PCs, laptops, servers, networks, internet connectivity and telephony
* Support Windows 10 and 11, Windows Server 2019 and 2022, Active Directory, Office 365 and SQL Server
* Assist with line‑of‑business applications and internal systems
* Escalate complex issues where appropriate and work collaboratively with the wider IT team
* Travel to UK sites when required
Required Experience
* At least 2 years in an IT Support or IT Engineer role
* Strong knowledge of Active Directory administration
* Experience with Windows Server operating systems
* Confident supporting PCs, laptops and core Microsoft technologies
* Good communication skills, both written and verbal
* Strong attention to detail and a proactive approach to problem solving
* Full UK driving licence
Benefits
* 25 days annual leave plus bank holidays
* Death in Service
* Employee Assistance Programme
* Pension
* Recommend a Friend Bonus Scheme
* Performance Awards
* Long Service Awards
If you are an IT Engineer looking for a hands‑on, varied role within a supportive team, this is an excellent opportunity to join a well‑established organisation with strong development potential.
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