Job Description
Job Title: Business Support Associate\n Location: NG8\n Contract Type: 3-Month Minimum\n\nOverview:\n We're seeking a proactive and detail-focused Business Support Associate to support the coordination and delivery of services across our national landscape teams. You'll manage job scheduling, monitor performance, ensure compliance with SLAs, and provide key admin and reporting support-all while working closely with internal teams, clients, and subcontractors.\n\nKey Responsibilities:\n\nSchedule and track jobs using in-house systems\n\nSupport service delivery across technicians and subcontractors\n\nLiaise with clients on service queries and updates\n\nMaintain accurate data and reporting using systems like SAFE and Masternaut\n\nAssist with contract reports, audit trails, and meeting prep\n\nUphold compliance and process standards\n\nWhat We're Looking For:\n\nExperience in a service delivery, scheduling, or contact centre role\n\nStrong IT and data entry skills\n\nExcellent communication and team collaboration\n\nDetail-oriented, organised, and calm under pressure\n\nMotivated self-starter with a problem-solving mindset\n\nResourcing Group is acting as an Employment Business in relation to this vacancy