Craft: HR & Business Support Job Description: Associate Director, Operations & Projects | President’s Office As Associate Director, Operations & Projects in the President’s Office, you will be a senior leader responsible for shaping and running the leadership operating model, rhythm, and execution engine that enables the President and senior leadership team to focus on the highest-impact priorities. Reporting to, and operating as a trusted deputy to, the Chief of Staff, you will work with significant autonomy to lead executive/leadership operations, drive enterprise-wide initiatives, and ensure disciplined execution of strategic priorities. You will bring structure to ambiguity, exercise independent judgment, act with authority and build trust and alignment across the organization to turn strategy into measurable outcomes. This is an Associate Director-level role, with broad visibility, operational responsibility, and senior stakeholder management across King. Your Impact Within the Kingdom In this role, you are accountable for the effectiveness, cadence, and quality of leadership operation s for the President’s Office. Your work ensures that senior forums drive decisions, priorities are clearly connected across the business, and execution momentum is sustained on the most critical topics. Success means: A clearly embedded operating rhythm that scales across leadership layers Executive forums that consistently deliver clarity, decisions, and follow-through Strategic initiatives that land on time with measurable business impact A President’s Office that operates as a model of operational excellence, credibility, and trust You will act with confidence, discretion and independence under the Chief of Staff, representing the President’s Office in senior forums and driving outcomes without requiring close day-to-day direction. Associate Director Accountabilities Executive Operating Model & Rhythm of Business Manage the executive Rhythm of Business for the President’s Office, including leadership forums, planning cycles, and decision-making frameworks. Track decisions, follow-ups, and actions to ensure continuity, alignment, and timely execution, ensuring executive time is focused on the most critical priorities with clear accountability and outcomes. Independently identify gaps, risks, and inefficiencies in leadership operations and implement improvements with minimal oversight. Strategic Programs & Executive Initiatives Lead delivery of high-impact cross-functional projects, events/offsites, and change initiatives end-to-end: from discovery and framing to planning, delivery, and post-mortem review. Establish strong program governance, success metrics, and executive reporting to ensure transparency, pace, and impact. Anticipate risks, dependencies, and organizational constraints, escalating thoughtfully while resolving issues proactively. Executive Leadership Support & Communications Partner closely with the Chief of Staff to shape executive agendas, decision forums, and leadership communications — operating independently where appropriate. Own preparation of complex executive materials, narratives, and recommendations that inform high-stakes decisions. Ensure decisions, actions, and commitments made at senior levels are clearly captured, communicated, and followed through across the organization. Cross-Functional Alignment & Collaboration Operate as a senior integrator across games & functional teams, aligning priorities and ways of working at scale. Act as a trusted liaison with senior leadership, driving clarity, ownership, and delivery across diverse stakeholders. Represent the President’s Office with credibility and confidence in senior leadership forums, workshops, and offsites. Leadership Capabilities & Continuous Improvement Set a high bar for operational excellence, documentation quality, and decision discipline across leadership processes. Identify and implement improvements in tooling, reporting, workflows, and governance to increase organizational effectiveness, elevating capability beyond the President’s Office. Help continuously evolve the President’s Office into a high-performing, trusted, and well-run executive function. Skills to Create Thrills We’re looking for a senior operations and program leader with a proven track record of operating at Associate Director level ideally in complex, product-led, or enterprise environments. You are comfortable owning outcomes, making judgment calls, and working independently with senior executives. Executive Operations & Project Excellence Deep experience designing and running operating models, leadership rhythms, and governance frameworks. Proven success leading complex, cross-functional initiatives with measurable business impact. A strong project/program management toolkit; able to create frameworks, plans, and governance structures rapidly and independently. Stakeholder Influence & Communication Comfortable preparing senior forums, consolidating insights, and communicating with game and functional leadership in fast-paced, high-visibility contexts. Strong stakeholder management skills with the ability to influence, coach, and build trusted relationships at senior levels. Excellent written and verbal communication skills, with the ability to distil complexity into clear narratives and recommendations. Strategic Thinking and Hands-On Delivery Structured, strategic problem solver who translates ambiguous goals into programs with clear outcomes, measures, and ownership. Data-informed approach to prioritization and performance tracking; creates actionable documentation and insights to guide decisions. Ways of Working & Leadership Role model for effective leadership behaviours, collaboration, and accountability. Strong personal resilience, adaptability, and ownership mindset. High degree of judgment, discretion, and professionalism. We value diverse career paths and recognize that strong candidates may bring this experience from a range of environments, including consulting, game studios, scale-ups and transformations. About King With a mission of Making the World Playful, King is a leading interactive entertainment company with more than 20 years of history of delivering some of the world’s most iconic games in the mobile gaming industry, including the world-famous Candy Crush franchise, as well as other mobile game hits such as Farm Heroes Sag a. King games are played by more than 200 million monthly active users. King, part of Microsoft (NASDAQ: MSFT), has Kingsters in Stockholm, Malmö, London, Barcelona, Berlin, Dublin, San Francisco, New York, Los Angeles and Malta. More information can be found at King.com or by following us on LinkedIn, @lifeatking on Instagram, or @king_games on X.