Kalmar provides cargo handling solutions and services to ports, terminals, distribution centers and heavy industry. We're a global organisation with over 1,300 service technicians worldwide. Our equipment includes state-of-the-art terminal tractors, reach stackers, forklift trucks, empty container handlers, straddle carriers and crane spreaders.
* At the end of your apprenticeship, subject to a position being available within the Company, the apprentice will become a Junior Service Engineer
* After one year as a Junior Service Engineer, subject to a position being available within the Company, the engineer will become a Field Service Engineer and will join the normal Kalmar compensation scheme
* Learn to maintain, service, repair and inspect Kalmar and third-party equipment to a high standard
* Learn to build strong rapport and relationships with customers, through professional behaviour and a customer-focused mind-set
* Learn to respond to routine enquiries from customers about the technical aspects of the organisations products and services
* Learn to troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
* Learn to perform preventative maintenance as per manufacturers specifications
* Work with mentors to fault find & resolve problems in an efficient and timely manner
* Learn to provide reports and documentation to support the maintenance activities completed
* Work alongside other engineers and mentors on equipment and to assist with installation and commissioning as required
* Comply with all legal and Company standards, such as Code of Conduct and QSHE practices and carry out assigned tasks and duties in a safe manner, in accordance with instructions
* The apprenticeship training will take place on site at our chosen training provider's training centre in Swindon
* There will be 1 week of training every six weeks at the training provider site per year
* Accommodation and subsistence for this week away will be paid by the company
* Apprentices will also be expected to undertake tasks through workbooks, on the job assessments, online tracking system and a final end point assessment
Monday to Friday, 8:30am to 5:00pm. Flexibility may be required including starting earlier, finishing later and working weekends. #J-18808-Ljbffr