Job title: Technical Compliance Coordinator
Location: Lightbody Celebration Cakes, J73 Bothwell Rd, Hamilton ML3 0DW
Salary: Competitive with Opportunity for Growth
We have an exciting opportunity to join our Technical Team as Compliance Coordinator based at our Hamilton site as part of ‘Finsbury Food Group’. 135 years of craft baking skills lie behind the quality of the special branded cakes, sweet snacks and slices we produce in Hamilton, with 55 million products produced each year. Lightbody is the UK’s largest supplier of celebration cakes to UK retailers, with Disney, Mars, Universal and Thorntons all within the portfolio of branded cakes made under licence. We also make a variety of supermarkets’ well-loved own-label cakes and in-store bakery bites.
This is a fantastic opportunity to gain experience and add value with one of the UK’s largest bakery businesses, along with great opportunities for growth and development. At Finsbury Food Group, we are passionate about investing in our teams, creating great development opportunities.
As a Compliance Coordinator, you will play a vital role in providing administrative and technical support to the Technical Department. You will ensure that all inputs and outputs, including reports and data sets, align with our site strategy, statutory obligations, customer requirements, and company policies related to food safety and due diligence.
This is what you’ll actually do!
1. Manage the QADEX/Ideagen system to respond promptly to customer complaints, generate ad hoc reports, log supplier non-conformances, and identify any emerging trends or significant issues.
2. Forward relevant customer complaints timely to the technical customer services team for resolution.
3. Maintain all documentation within the Quality Management System, including managing the Quality Manual, factory record sheets, and NPD documentation.
4. Oversee document changes, ensure compliance with control standards, and add new products to testing and monitoring schedules.
5. Create technical and customer KPI reports, audit findings, and business information packs.
6. Collate and file certificates of analysis from suppliers, ensuring they are easily accessible during audits.
7. Coordinate shelf-life data collection and traceability processes.
8. Log microbiological and chemistry samples on laboratory portals and address any out-of-specifications through the appropriate site processes.
9. Prepare for audits and visits, arranging all necessary logistics.
Ideally this is you!
* Previous experience in a technical role within food manufacturing (preferred).
* Strong PC skills, particularly in Word and Excel.
* A proactive mindset and ownership of tasks through to completion.
* Excellent attention to detail and the ability to manage tasks under tight deadlines.
* Effective communication and relationship-building skills across all levels.
* Ability to identify opportunities for improvement and drive change.
* Commitment to maintaining compliance with food safety, quality, and company standards.
* Strong analytical skills with the capability to identify trends and propose solutions.
What’s in it for you!
* Enhanced Maternity & Paternity Leave to allow quality time with your new arrival!
* Enhanced Pension Scheme for our employees.
* Death in Service Benefit.
* Free Employee Assistance Programme (open to colleagues and their families).
* Retail discounts accessible via our Benefits Hub platform!
* Company shop available at sites (heavily discounted, yummy products!).
* Refer a Friend Scheme (up to £300 per referral – T&C’s dependent).
* Employee Recognition Awards.
* Extensive Learning & Development opportunities (including opportunities for sponsored professional memberships and our own in-house development course!).
* An opportunity to be part of a fantastic, growing organisation. Head over to our LinkedIn page to find out more!
Our vision is to be the leading speciality bakery group in the UK, and we want the best people in place to achieve this. Our continued success is built entirely on the talented people who work here, so employee development is important to us because everyone is a valued member of the team, and we want every individual to have the skills and capabilities to achieve both your own personal goals and our business goals.
If you are ready for a new challenge and like the sound of what’s on offer then please apply now!
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