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Senior operations officer

Nuneaton
WMJobs
Operations officer
Posted: 1h ago
Offer description

Warwickshire County Council,

Join our Team at Warwickshire County Council
Warwickshire Business Centres are central to delivering economic growth across the county, providing high-quality office and industrial space for new and growing businesses. Our centres create a thriving environment for local enterprises to succeed.

About The Role
We're seeking a
Senior Operations Officer
to support the Business Centres Operations Manager in overseeing operational, administrative, commercial, and finance-related activities. This role ensures smooth day-to-day operations, compliance with financial policies, and exceptional customer service for tenants. While based at Eliot Park Innovation Centre, you'll work across multiple sites to meet business needs.

Key Requirements

* Financial Management & Compliance: Ensure adherence to Council financial policies, monitor overdue accounts, and maintain compliance with contracts.
* Transaction Processing: Accurately process rent, service charges, and ad hoc payments; verify invoices; reconcile petty cash.
* Invoicing & Reporting: Issue monthly invoices and quarterly service charges; produce financial performance and cost reports.
* System Expertise: Maintain expert knowledge of Agresso finance software and support team training.
* Contract & Supplier Management: Maintain supplier contract register and work towards standardisation.
* Forecasting & Analysis: Assist with monthly financial forecasting and revenue analysis.
* Customer Service: Deliver exceptional service and identify opportunities to enhance value and revenue.
* Health & Safety: Stay informed on requirements and address risks proactively.

What we're looking for:

* Strong financial administration and compliance experience.
* Excellent organisational and analytical skills.
* Ability to build positive relationships and deliver outstanding customer service.
* Knowledge of finance systems (Agresso desirable) and Health & Safety requirements.

Why Join Us?
This is a fantastic opportunity to play a key role in supporting Warwickshire's business community and ensuring the success of our Business Centres.

For further information please see the Job Description and Person Specification

Working for Warwickshire –
This is the difference you make
Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them

At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund'

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivupbenefits and discounts platform.

Click here to view the benefits at Warwickshire County Council.

To discuss the role please contact Hardeep Sandhu on

Closing date:
Midnight on 9th March
Interview date: 24th and 25th March
Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact we will make every effort to meet your specific requirements.

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See
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