Brick Kiln Place – Part-Time Team Leader (Extra Care Service)
As our service continues to grow and internal progression creates new opportunities, we're delighted to offer a rewarding role for an enthusiastic and motivated Team Leader to join our dedicated team at Brick Kiln Place.
This is a role where you'll genuinely make a difference. You'll support customers to live safely and independently in their own homes, while leading and inspiring a team committed to delivering exceptional care.
What You'll Do
* Act as a positive role model, providing strong leadership, guidance and mentoring to the care team
* Ensure high-quality, person-centred care is consistently delivered in line with company policies and procedures
* Support customers with their individual care needs, helping them achieve the outcomes set out in their care plans
* Build effective, professional relationships with customers, families, carers and external professionals
* Contribute to customer reviews using your insight and experience to support the best possible outcomes
* Carry out staff observations, spot checks and mentoring for new and existing team members, offering constructive feedback
* Gather customer feedback and escalate concerns, compliments or issues to the manager
* Audit MAR charts and daily logs to ensure accuracy and compliance
* Regularly review customer files to ensure documentation is current, reporting any updates needed
* Maintain confidentiality, professionalism and uphold company values at all times
* Complete relevant training and refresher courses, particularly around medication best practice
* Support care calls when required, demonstrating a flexible, can‑do approach
* Work every other weekend and participate in out-of-hours support (additional pay provided)
Qualifications & Skills
* Health & Social Care or QCF qualification preferred but not essential
* Ideally 12 months' experience in a similar role (desirable, not essential)
* Flexibility to cover care calls when needed
What We Offer
* Ongoing training and professional development
* Workplace pension scheme
* A supportive environment where your growth and progression truly matter
Not all care providers are the same. If you're someone with a positive attitude, a passion for making a difference, and a desire to grow your career in care, we'd love to hear from you.
Key 2 Care is an equal opportunities employer. We are committed to ensuring no applicant receives less favourable treatment on the grounds of race, nationality, colour, ethnic or national origin, age, sex, marital status, sexual orientation, religion, creed or disability.
Job Types: Part-time, Permanent
Pay: £12.50 per hour
Expected hours: 20 per week
Benefits:
* Company pension
* On-site parking
Experience:
* providing care: 1 year (preferred)
* supervisory: 1 year (preferred)
Licence/Certification:
* Driving License (required)
* NVQ Level 2 Health & Social Care (preferred)
Work Location: In person