The Insurance Claims Coordinator will play a crucial role in managing property-related insurance claims, ensuring efficiency and accuracy throughout the process. This permanent position requires someone with a strong eye for detail and the ability to handle customer service tasks with professionalism.
Description
* Manage the end-to-end process of property-related insurance claims.
* Collaborate with internal teams to gather necessary documentation and evidence.
* Liaise with insurers and third-party providers to ensure timely claim resolution.
* Maintain accurate records of all claims activities and updates.
* Provide clear and professional communication to customers regarding claim statuses.
* Identify and elevate any issues or discrepancies to relevant stakeholders.
* Ensure compliance with company policies and industry regulations.
* Contribute to process improvements and efficiency initiatives within the customer service department.
Profile
* Previous experience in a property or insurance-related role.
* Strong organisational and multitasking skills.
* Excellent communication abilities, both verbal and written.
* A proactive approach to problem-solving and decision-making.
* Competence in using relevant software and tools for claims management.
* A keen eye for detail to ensure accuracy in documentation and processes.
Job Offer
* Permanent position within a reputable property organisation.
* Opportunities for professional growth and development.
* Supportive and collaborative company culture.
* Benefits package to be confirmed upon appointment.
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