GMP Recruitment is proud to be in partnership with a leading property management company renowned for its high-quality services and customer satisfaction based in the south Birmingham area. We are currently recruiting on their behalf for a Block Manager to join their team on a full-time, permanent contract.
This position operates on a standard weekly shift pattern of Monday – Friday, 08:30am – 17:30pm.
Our client is a key player in the property management sector, managing a diverse portfolio of residential blocks. They are looking to expand their team with a dedicated professional who can manage properties to the highest standards and ensure compliance with all regulatory requirements.
To be considered, previous experience in property management or a related field is essential.
Block Manager Main Duties:
* Oversee the maintenance and repair of residential blocks, ensuring all work is completed to a high standard and within budget.
* Conduct regular site inspections to monitor the condition of buildings and identify necessary maintenance.
* Manage the appointment and supervision of contractors for maintenance and repair work.
* Act as the primary point of contact for residents, addressing any queries or concerns promptly and professionally.
* Facilitate communication between residents and the management company, including organizing and attending residents' meetings.
* Ensure residents are informed of any planned works or changes to services.
* Prepare and manage service charge budgets, ensuring accurate and timely invoicing and collection of fees.
* Monitor expenditure against budgets and provide regular financial reports to stakeholders.
* Handle arrears management, including pursuing overdue payments and negotiating payment plans where necessary.
* Ensure compliance with all relevant statutory and regulatory requirements, including health and safety, fire safety, and leasehold regulations.
* Keep up to date with changes in legislation and best practices, implementing necessary changes to management practices and procedures.
* Maintain accurate records and documentation, ensuring all information is easily accessible and up to date.
* Plan and oversee major works and refurbishment projects, ensuring all projects are completed on time, within budget, and to a high standard.
* Coordinate with contractors, surveyors, and other professionals to ensure the successful delivery of projects.
* Communicate project plans and progress to residents and stakeholders.
* Deliver excellent customer service to residents, maintaining a professional and approachable demeanour at all times.
* Address and resolve complaints and disputes effectively, aiming to achieve positive outcomes for all parties.
* Promote a positive living environment, fostering good relationships within the community.
Block Manager Desired Skills and Experience:
* Previous experience in property management or a related field is essential.
* A relevant qualification in property management, real estate, or a related discipline is desirable.
* Strong organizational and time management skills.
* Financial acumen, with experience in budget management and financial reporting.
* Knowledge of relevant legislation and regulatory requirements.
* Ability to handle multiple tasks and prioritize effectively.
* Proficiency in property management software and Microsoft Office Suite.
* Attention to detail and a proactive approach to problem-solving.
* Ability to work independently and as part of a team.
* Professional and approachable demeanour.
AN IMMEDIATE START IS AVAILABLE FOR THE SUCCESSFUL CANDIDATE.
If the above role sounds perfect for you, or if you require more information, please click apply.
GMP Recruitment is recruiting for this role on behalf of our client and is acting as an Employment Agency