We are seeking a talented and motivated Secured Loan Advisor to join our fast-growing and ambitious client. In this role, you will play a crucial part in helping customers secure their financial needs by providing expert advice on secured loans.
This is a unique opportunity to join a dynamic brokerage where you can grow with the business. You will be working closely with ambitious and established directors who have a proven track record of success, offering you the platform and support to achieve your full potential.
What you’ll be doing:
* Assessing customers' applications and delivering high-quality recommendations tailored to their needs and circumstances
* Providing expert advice on secured loan options, using the client’s distinctive in-house software
* Keeping up to date with industry regulations and lender criteria to provide accurate, compliant guidance
* Building and maintaining strong customer relationships, keeping them informed throughout the process
* Meeting or exceeding sales targets and KPIs while maintaining excellent customer satisfaction
* Collaborating with an experienced team of case managers to support customers through the application process
What we expect from you:
* Fully CeMAP qualified, with a minimum of 2+ years’ experience within secured loan advice (intermediary background preferred)
* Performance-driven mindset, accountable for achieving targets and delivering the right outcomes for customers
* Commitment to providing a best-in-class customer experience that fosters loyalty and satisfaction
* Strong knowledge of mortgage and secured loan products, regulations, and procedures
* Excellent communication and interpersonal skills with the ability to build rapport and trust
If you are motivated, customer-focused, and want to be part of a growing business with ambitious leadership, we would love to hear from you