Jewellery Quarter Bullion – Health, Safety & Facilities Officer Location: Birmingham, Office-based Contract: Full time, permanent contract (37.5 hours per week)Salary: up to £35,000 depending on experience Package & BenefitsBonus: up to 30% 25 days holiday plus 8 bank holidays (with option to buy extra 5 days)Onsite GymHealth and wellbeing programmeEmployee and store discount Office-based at our Birmingham Head Office; visa sponsorship is not availableAbout Jewellery Quarter BullionWe’re passionate about gold and silver investment - making it simple for customers across the UK and Europe to buy, sell, and store bullion securely. As the UK’s leading online bullion dealer with £350m+ turnover, our brands (BullionByPost.co.uk, Gold.co.uk, and others) are trusted by thousands of investors.You’ll join a fast-paced, specialist business where vigilance, trust and operational excellence underpin everything we do.Role OverviewWe are hiring a Health, Safety & Facilities Officer to champion workplace safety, security, operational readiness and environmental compliance across our Birmingham operations.This hands-on role safeguards our colleagues and workplace by maintaining security, managing facilities partners, supporting incident response, and ensuring we continue to meet the standards expected of a high-value operational environment.Key ResponsibilitiesLead proactive safety checks, inspections and risk assessmentsMaintain compliance with relevant workplace and H&S legislationCoordinate facilities maintenance, contractor attendance and site access requirementsSupport and improve operational monitoring and incident reporting processesLead emergency preparedness activities including fire safety and evacuation drillsDeliver effective onboarding and ongoing training related to safety and operational standardsBuild strong working relationships with external partners including service providers and authoritiesPromote a culture of accountability, awareness and pride in keeping the workplace safe, efficient and compliant Skills & ExperienceExperience in operational safety, facilities coordination or risk management (ideally within a high-value, regulated or operational environment)Understanding of workplace H&S regulations and safe systems of workHands-on incident management and root-cause prevention experienceAbility to work closely with teams across the business to influence behavioursFull UK driving licence - essentialIOSH / NEBOSH - desirableFirst Aid / Fire Marshal - beneficialWorking knowledge of monitoring systems (CCTV, alarms, access controls) - beneficial but not essential Why You’ll Love It HereReal ownership of on-the-ground safety, risk and operational assuranceOpportunity to evolve and continuously improve our protective measuresHigh visibility and influence across a growing, ambitious businessJoin a culture rooted in Accountability, Agility, Integrity, Clarity and EfficiencyMake a meaningful impact every day - ensuring people feel safe and supported at workCulture rooted in Integrity, Agility, Ambition, Clarity, EfficiencyAbout YouYou’ll thrive in this role if you:Stay calm and decisive under pressureCan influence and enforce high standards with confidenceEnjoy being visible on the ground, not behind a deskAre detail-obsessed and proactive in spotting risks before they escalateBelieve safety and security enable performance - not restrict it Ready to Apply?If this sounds like the right opportunity for you, we’d love to hear from you. We’ll review applications and contact shortlisted candidates to discuss next steps.Pre-employment ChecksPlease note that all successful candidates will be required to complete pre-employment screening checks, which include:Right to work verificationCriminal record check (DBS)Reference checksFor certain roles, credit or fraud screening may also be required in line with business risk and regulatory requirements. Application Deadline: 31st January 2026At JQB, we champion diversity and promote equal opportunities. We welcome applications from all backgrounds - you’re welcome here.