Start Date: ASAP
Contract Length: 3 months
Work Location: Remote - Ad-hoc travel to Neston aprx. twice per month
IR35 Status: Inside IR35
Security Clearance: SC Cleared
Join a critical digital services programme, where you'll guide a small team of application support engineers through hands-on delivery and performance of DevOps and application management services across a complex data integration platform.
Responsibilities:
1. Lead small team of apps support engineers focused on production & development
2. Manage and improve service performance using ITIL processes
3. Main POC for incidents, change, problem management and service reporting
4. Provide expert-level development support on InterSystems products
5. Drive ongoing improvements to integration workflows (EMPI, PD, and IRIS platforms)
6. Oversee application life cycle management in Azure cloud environments
7. Work with delivery managers and agile teams to ensure delivery of app updates
8. Support automation of infrastructure provisioning and deployment pipelines
9. Participate in Agile ceremonies and ensure alignment with DevOps best practices
10. Mentor engineers and foster a continuous improvement culture
Required Experience:
11. History leading small agile teams of application support engineers in enterprise environments
12. In-depth knowledge and experience with InterSystems HealthShare/HealthConnect - including EMPI, PD, IRIS, and Integration Engine
13. Strong understanding of ITIL service management frameworks
14. Hands-on experience managing applications in Azure environments
15. SC Cleared - active & transferrable clearance
Desirable:
16. ITIL Certification
17. Understanding of Azure DevOps & Jira
18. Development experience with Azure, .NET, Ansible, and Terraform