NEW VACANCY (SN7323)
SALES OPERATIONS MANAGER - SIGNAGE
BEDFORDSHIRE
£38K - £44K
Our client is a signage and graphics company based in the South East. They are seeking a highly organised and proactive Sales Operations Manager to serve as the critical interface between our commercial and operational divisions. While this position shares core competencies with a traditional Installation Manager, it requires a more direct, front-line approach to project delivery.
The successful candidate will be responsible for synchronising the requirements of the Sales team with the capacity of their Manufacturing and Procurement departments. You will play a pivotal role in ensuring that project timelines are realistic, sub-contractors are managed efficiently, and administrative accuracy is maintained throughout the project lifecycle.
Core Responsibilities:
Strategic Liaison & Production Planning
Inter-departmental Coordination: Act as the primary point of contact between Sales and Operations to ensure all manufactured items and procured materials meet the required client deadlines.
Deadline Verification: Review sales forecasts and orders to validate that requested installation dates are achievable within current manufacturing lead times and resource capacities.
Workflow Synchronisation: Monitor the production schedule to provide accurate, real-time progress reports to the Sales team, ensuring transparency and managing client expectations.Sub-contractor & Supply Chain Management:
Resource Scheduling: Oversee the master schedule for all external sub-contractors, organising their weekly programmes to ensure optimum project coverage and efficiency.
Compliance & Documentation: Manage the dissemination and collection of all necessary site paperwork, including Work Orders and Risk Assessments and Method Statements (RAMS).
Operational Oversight: Ensure sub-contractors are fully briefed and equipped with the necessary information and materials to execute installations to Ensign's standards.Financial Control & Administration:
Invoice Verification: Exercise rigorous oversight of incoming sub-contractor invoices, cross-referencing them against completed works and agreed rates to ensure absolute accuracy.
Process Authorisation: Approve verified invoices for payment, acting as the primary safeguard for operational expenditure within the installation department.
Data Integrity: Maintain precise records of all project interactions, ensuring the CRM and scheduling systems are kept up to date.Candidate Requirements:
The ideal candidate will possess a blend of logistical proficiency and robust stakeholder management skills.
Professional Experience: A proven track record in operations management, project coordination, or a senior installation oversight role.
Communication Skills: The ability to negotiate and communicate effectively with diverse stakeholders, from internal production teams to external contractors.
Analytical Skills: A meticulous eye for detail, particularly regarding the verification of financial documents and the scheduling of complex workflows.
Resilience: The capacity to work effectively in a high-pressure, front-line environment where rapid problem-solving is essential