DEBT RESOLUTIONS OFFICER – KENT (FIELD-BASED B2B)
£29,000 + £5,000 car allowance + bonus
Business Customers | Face-to-Face Collections | Global Energy Brand
If you’re experienced in field collections and good at handling tough conversations with a calm, human approach, this role gives you a solid package, variety day-to-day and the backing of a major energy company.
What You’ll Get
* £29K basic + £5K car allowance
* Performance bonus on top of base
* Private health cover & strong pension
* Generous holiday from day one
* Ongoing training and clear progression
The Role
* Visit business customers across Kent to resolve overdue accounts
* Agree realistic repayment plans that work for both sides
* Handle sensitive, sometimes challenging conversations professionally
* Gather key account info and assess potential vulnerability
* Represent the brand in the field and protect revenue
What You’ll Need
* Experience in field-based debt collection, credit control or cash collection
* Strong negotiation and listening skills – able to de-escalate and find solutions
* Full UK driving licence and reliable vehicle
* Professional, balanced approach: firm but fair, with genuine empathy
* Able to pass FCA checks, DBS screening and a credit history review