Job Overview
We are seeking a dedicated and experienced Night Supervisor to oversee operations during the night shift at our establishment. The ideal candidate will possess strong leadership skills and a background in hospitality, ensuring that our guests receive exceptional service throughout the night. This role requires a proactive approach to problem-solving and the ability to manage a diverse team effectively.
Duties
* Supervise and coordinate all night operations, ensuring smooth functioning of the hotel
* Provide outstanding guest services, addressing any concerns or requests promptly
* Lead and motivate the night team, fostering a positive work environment
* Monitor the building, complete safety checks, and respond to emergencies
* Maintain accurate records of nightly activities and report any incidents to management
* Collaborate with other departments to ensure seamless service delivery
Qualifications
* Previous supervising experience in a hotel or hospitality environment
* Strong background in guest services with a focus on customer satisfaction
* Excellent communication skills
* Ability to work independently and make decisions under pressure
If you are passionate about providing exceptional service and have the necessary experience to lead our night team, we encourage you to apply for this exciting opportunity.
This role is worked on a shift basis, of 4 on and 4 off.
What we offer:
* Employee discount in our restaurant and gym
* Meals on duty
* Uniform provided
* Employee Assistance Programme
Job Type: Permanent
Pay: Up to £13.00 per hour
Benefits:
* Company pension
* Employee discount
* Referral programme
Ability to commute/relocate:
* Llandudno LL30 1AP: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Do you have any criminal convictions? Yes or No
Work authorisation:
* United Kingdom (required)
Work Location: In person