* Strong written and verbal communication skills
* Client-oriented mindset with an empathy to understand client needs
* Strong analytical skill set with a keen eye for detail
Ready to take the high road to your next career?! Love being a speedy Gonzalez yet have AMAZING attention to detail. Experience of nurturing and building strong relationships with key accounts? Fleet Services ExecutiveJob Description: Rapidly expanding our client is seeking a confident individual to join their driven team! You will fuel the delivery of excellent customer service and account management to key Clients! Ensuring the finish line for SLA’s and KPI’s is crossed, and you’re met with a checkered flag!
* Own the end-to-end processes associated to their clients. Specifically focusing on developing relationships.
* Ensure contractual requirements are met in full, demonstrated and all KPI and SLAs are met
* Provide customer reports with complete accuracy via bespoke portals and excel
* Ensure data quality is maintained and highlight or correct any errors
* Identify updates for client handbooks, ensure they are correct and aligned to the Companies specifications
* Work closely with other Account Managers to ensure client contracts are supported effectively
Candidate Requirements:
1. Client-oriented mindset with an empathy to understand client need...