Job Description
Overview
The E-commerce Distribution Coordinator, EMEA is responsible for supporting the management of third-party logistics (3PL), e-commerce fulfilment, international logistics, and end-to-end inventory processes across the EMEA region. This role is critical to enabling scalable, cost-effective, and accurate operations across DTC, wholesale, and omnichannel fulfilment models.
Reporting to the EMEA Operations Manager, the role partners closely with internal teams and external logistics providers to support operational excellence, maintain inventory accuracy, and deliver an exceptional customer experience. The ideal candidate brings experience within fashion retail, apparel, or consumer goods, with a solid understanding of inventory management, international logistics, and e-commerce fulfilment, as well as hands-on exposure to 3PL operations.
Key Responsibilities
3PL & Fulfilment Operations
1. Support day-to-day operations and performance of EMEA 3PL partners across inbound, outbound, returns, SLAs, KPIs, cost, and customer experience.
2. Oversee DTC fulfilment execution, including order management, shipping logic, returns, reporting, and cross-functional CX handovers.
3. Monitor, analyse, and report operational metrics (e.g., OTIF, fill rate, order cycle time, cost ...