Overview
We are seeking a dedicated and enthusiastic Trade Counter Sales Representative to to oversee and support the day-to-day operations of the trade counter, ensuring excellent customer service, efficient sales processes, and accurate stock management. The Trade Counter Supervisor will lead by example, promoting sales of PVCu frames, aluminium doors and windows, glass roof lights, and ancillary trim items, while maintaining a professional and welcoming environment for all trade and retail customers. The ideal candidate will possess strong communication skills, processing and a knack for merchandising, and the ability to manage time effectively.
Responsibilities
* Greet customers warmly and assist them in selecting products that meet their needs.
* Handle customer inquiries and provide accurate quotations for products and services.
* Process sales transactions efficiently while maintaining a high level of accuracy.
* Maintain an organised and visually appealing sales counter, including effective merchandising strategies.
* Upsell additional products to enhance customer satisfaction and increase sales.
* Manage inventory levels and assist with stock replenishment as needed.
* Maintain a clean and tidy work environment, adhering to health and safety standards.
* Demonstrate excellent phone etiquette when handling customer calls or inquiries.
Skills
* Strong communication skills in English;
* Experience of using window processing systems
* Experience of PVCu and aluminium window & door products
* Basic math skills for handling transactions and inventory management.
* Excellent organisational skills to manage tasks efficiently in a busy environment.
* Effective time management abilities to prioritise tasks appropriately.
* Proven upselling techniques to maximise sales opportunities.
* A friendly demeanour with a customer-focused approach to service delivery. Join us as a Counter Sales Superviser where your contributions will play a vital role in enhancing our customers' experience while driving our business forward
Job Type: Full-time
Pay: From £35,000.00 per year
Benefits:
* Casual dress
* Company events
* Company pension
* Free parking
* On-site parking
* Private medical insurance
Experience:
* industry : 2 years (required)
Work Location: In person