Overview
Join to apply for the Retail Manager role at Morrisons.
We are the UK’s fifth largest supermarket, focused on food & grocery, with almost 500 stores and an online home delivery service. We source and process most of the fresh food we sell through our own manufacturing facilities.
As a Department Manager at Morrisons, you will manage a team of colleagues as either a Market Street Manager, Trading Manager, Customer Service Manager, or Café Manager, reporting into the Store Manager.
Responsibilities
* Lead the team to provide the best possible shopping experience for every customer
* Plan and organise current promotions or in-store events
* Listen and respond to customer feedback and take appropriate action
* Ensure market leading availability across the store
* Collaborate with other managers to lead a supportive, performance-driven department
* Manage people routines including scheduling, absence, performance, and talent conversations
* Deliver training to ensure the team can perform their roles confidently
* Motivate and lead colleagues across various departments
* Identify and develop talent within the department
* Build effective relationships with other operating departments
* Lead colleagues to deliver outstanding performance against department targets
* Takes a leadership role within the store
* Plan resources thoroughly
How we say thank you
You will receive excellent training, support and continued development, plus a competitive salary and superb benefits package. Our total rewards include:
* 33 days paid annual leave
* 15% discount in our stores from day one
* Additional 10% discount card for a nominated friend or family member
* Matched pension contributions and 4x life assurance
* Private Aviva Healthcare
* Career progression and development opportunities – Sir Ken Morrison Leadership School
* Option to purchase additional annual leave
* Subsidised staff canteen
* Free parking
* Healthcare/Wellbeing benefits including Aviva Digital GP
* Morrisons MyPerks discounts with 850+ retailers
* Optional payroll charity donations
* Enhanced company maternity, paternity and adoption schemes
About You
Whether you have previous retail experience or come from hospitality, service, travel or tourism, if you have a passion for delivering exceptional customer service we want to hear from you.
What we need from you
* Experience of managing a team in a fast-paced environment
* Great communication skills to share knowledge and best practices
* Ability to build and maintain relationships with key stakeholders across areas while remaining flexible
* Adaptability to change with the ability to challenge effectively
* Active listening and responsive service to customers and colleagues
We are an equal opportunities employer and welcome applications from all sections of the community.
About Us
Shopkeepers for over 125 years, Morrisons provides a great shopping experience across nearly 500 stores in the UK. Our colleagues work as one team to provide food essentials, great service and a busy, engaging store environment.
The UK’s 5th largest supermarket, we offer value for money and high-quality fresh food and groceries to millions of customers each week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging, fast-paced and rewarding, from Market Street to checkout.
At Morrisons we invest in our colleagues and offer industry-leading training and development programs. Many store managers started on the shop floor and learned what it takes to support colleagues and customers so well.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Retail
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