Overview
The Stylist at Jo Malone London delivers exceptional customer service and brings the brand’s generosity to life within our boutiques. You will entertain visitors from across the globe and showcase The World of Jo Malone London to customers, global colleagues, corporate clients and media contacts. Creativity, fragrance storytelling and a warm host attitude are central to the role. Responsibilities include providing outstanding service, maintaining the store environment, and supporting boutique operations and events.
Responsibilities
* Deliver exceptional customer service
* Maximise sales performance and productivity
* Build collaborative relationships with your colleagues
* Support the execution of in-store events
* Awareness of stock and inventory
* Maintain high visual merchandising (VM) standards and work environment
* Be aware of competitor activity and drive an omni-channel approach
* Adhere to brand grooming guidelines
* Maintain high standards of housekeeping and store presentation
Qualifications
* The ideal candidate is warm, kind and friendly, with a can-do attitude and passion for service and storytelling; adaptable and versatile, with a groomed, clean and crisp image.
* Ability to provide inspirational, authentic and personalized customer service
* Ability to work retail hours including days, nights, weekends and special events in a fast-paced environment
* While certification in make-up artistry and/or previous retail make-up experience is desirable, applicants with amateur level experience are welcome if they demonstrate a high level of creative and technical expertise
* Previous experience with retail point-of-sale software
* Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
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