Description
Within this role, your main tasks will be:
1. Liaising directly with customers and our sales teams to offer support with all new rental enquiries
2. Liaise with workshops and Asset Controllers to schedule workload to meet customer’s expectations and our own commercial business requirements
3. Liaise with accounts for setting up new customers, raising rental contracts to include maintenance and thorough examination processing
4. Liaise with our dedicated transport company to ensure timely deliveries.
5. Ensure all order, contract and PDI documentation is in order and filed as appropriate
6. Deal with off hires, terminating agreements, field based off hire inspections and ensuring trucks are collected in the required time frame
Whilst the above responsibilities outline the main functions of this position, management may from time to time, ask you to undertake other duties commensurate with the salary for this position.
Tasks and Qualifications:Who Are We Looking For?The ideal candidate for this role will:
7. Have excellent internal and external customer service skills
8. Be a team player
9. Maintain excellent relationships with internal and external colleagues
10. Be self-motivated and flexible
11. Be honest, reliable, and approachable
12. Possess strong administration, planning, organisation, and prioritisation skills
13. Be IT literate - Microsoft Word and Excel is essential. Knowledge of SAP would be advantageous
14. Be numerate and literate, clear and analytical decision maker
15. Have the ability to understand and follow company policies and procedures and work in a structured way
16. Possess the drive, determination, and tenacity to hit financial and operational targets.