Are you a proactive, tech-savvy problem solver with a passion for helping people? Were looking for a confident ICT Apprentice - 1st Line Support Technicianto join our growing team.
If you have experience in commercial 1st line support, solid knowledge of Microsoft Windows operating systems, and enjoy working in a fast-paced environment, this could be the perfect next step in your career.
What Youll Be Doing
As an integral part of our IT support team, youll be the first point of contact for our clients delivering exceptional service while keeping systems running smoothly. Your responsibilities will include:
* Providing first-line support across hardware, software, and network queries
* Installing, configuring, and troubleshooting computer hardware, operating systems, and applications
* Monitoring and maintaining IT systems, diagnosing and resolving technical faults
* Setting up new user accounts and profiles, ensuring smooth onboarding
* Repairing or replacing components when needed, and supporting the rollout of new technology
Why Join Us?
Thi...