Overview
Join to apply for the Customer Service Apprenticeship role at Vertu Motors plc.
All Customer Service Apprentices will undertake a 15-month apprenticeship, delivered by InspiroTraining and centrally managed by the Vertu Talent Team. This Apprenticeship programme has been built around a robust development pathway to support the business in a Service Advisor role.
Responsibilities
* Set customer expectations and keep the customer updated throughout the service or repair of their vehicle.
* Sell additional products and take payments.
* Follow-up with the customer to ensure they are happy with the work completed.
* Provide support with additional ad-hoc duties as required.
* Uphold the highest ethical standards in all dealership activities.
Apprenticeship details
Role type: Full-time, Internship level, 15-month apprenticeship.
Benefits
* 25 days holiday rising with length of service, plus bank holidays.
* Access to online rewards platform with cash back and discounts for multiple retailers.
* Preferential Service Rates, Colleague Purchase Scheme, Share Incentive Scheme, Pension.
* Enhanced Maternity & Paternity benefits.
Qualifications / Requirements
* Strong interest in customer service and a willingness to retrain with a company that invests in development.
* Aims to start a career with a company that rewards hard work, drive and ambition.
Notes
All relevant employment checks will be completed if your application is successful, which may include verification of recent employment, address, and criminal record check.
Employer: Vertu Motors plc – Vehicle Service / Customer Service orientation within a motor retail environment.
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