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Application support engineer

West Bromwich
Tiptopjob
Application support engineer
Posted: 6h ago
Offer description

TipTopJob West Midlands, England, United Kingdom

15 hours ago Be among the first 25 applicants

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The COMPANY

With over 20 years of experience, our client is a pioneer in AI-powered digital pathology software and services. They are acknowledged global leaders in supplying this specialist software to the life sciences sector, enabling analysis and interpretation of slide images.

The ROLE

Due to an internal promotion, they now require a Technical Solutions Engineer to join their team. Working from home, the Technical Solutions Engineer will be responsible for configuring and installing software for their customers. Key responsibilities include:

* Handling software-related requests
* Analyzing software issues and proposing solutions
* Troubleshooting software problems
* Identifying root causes of issues
* Conducting software testing and installation
* Troubleshooting IT-related issues
* Managing software and database migrations
* Advising customers on hardware and software configurations
* Developing customer relationships through professional interactions

The PERSON

The ideal candidate will be an intelligent and dynamic individual seeking to develop their career within a progressive organization. Requirements include:

* Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, etc.
* Scripting knowledge
* Understanding of Microsoft tools and application environments
* Networking knowledge
* Strong communication, organization, problem-solving, and diagnostic skills
* Ability to showcase solutions to diverse audiences
* Ability to work independently and take ownership of projects

Salary and Package

Starting salary: GBP42,000

Package includes bonus, pension, income protection, etc.

Location

Work from home, anywhere in the UK, including locations such as Cambridge, Peterborough, Nottingham, Northampton, Leicester, Birmingham, Leeds, Sheffield, Manchester, Liverpool, Bristol, Ipswich, Coventry, Wolverhampton, Edinburgh, Glasgow, London.

Additional Information

Alternative titles: Software Engineer, IT Solutions Engineer, Technical Software Engineer, IT Engineer, Applications Engineer, Application Support Engineer.

Company: Mana Resourcing, a specialist recruitment firm in Engineering, Sales, IT, and Commercial sectors.

Job Details

* Seniority level: Entry level
* Employment type: Full-time
* Job function: Information Technology
* Industries: Advertising Services
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