TipTopJob West Midlands, England, United Kingdom
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The COMPANY
With over 20 years of experience, our client is a pioneer in AI-powered digital pathology software and services. They are acknowledged global leaders in supplying this specialist software to the life sciences sector, enabling analysis and interpretation of slide images.
The ROLE
Due to an internal promotion, they now require a Technical Solutions Engineer to join their team. Working from home, the Technical Solutions Engineer will be responsible for configuring and installing software for their customers. Key responsibilities include:
* Handling software-related requests
* Analyzing software issues and proposing solutions
* Troubleshooting software problems
* Identifying root causes of issues
* Conducting software testing and installation
* Troubleshooting IT-related issues
* Managing software and database migrations
* Advising customers on hardware and software configurations
* Developing customer relationships through professional interactions
The PERSON
The ideal candidate will be an intelligent and dynamic individual seeking to develop their career within a progressive organization. Requirements include:
* Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, etc.
* Scripting knowledge
* Understanding of Microsoft tools and application environments
* Networking knowledge
* Strong communication, organization, problem-solving, and diagnostic skills
* Ability to showcase solutions to diverse audiences
* Ability to work independently and take ownership of projects
Salary and Package
Starting salary: GBP42,000
Package includes bonus, pension, income protection, etc.
Location
Work from home, anywhere in the UK, including locations such as Cambridge, Peterborough, Nottingham, Northampton, Leicester, Birmingham, Leeds, Sheffield, Manchester, Liverpool, Bristol, Ipswich, Coventry, Wolverhampton, Edinburgh, Glasgow, London.
Additional Information
Alternative titles: Software Engineer, IT Solutions Engineer, Technical Software Engineer, IT Engineer, Applications Engineer, Application Support Engineer.
Company: Mana Resourcing, a specialist recruitment firm in Engineering, Sales, IT, and Commercial sectors.
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Information Technology
* Industries: Advertising Services
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