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Operations/facilities/centre manager

Hays
Centre manager
Posted: 13 February
Offer description

Your new role

Make a real impact. Shape a thriving businessmunity. Lead a flagship innovation centre.
I am delighted to be partnering with our client to recruit an inspiring Centre Manager for a state-of-the-art innovation centre in Stowmarket. This is a rare opportunity to take the helm of a high-profile, purpose-built space dedicated to business growth, innovation, skills development, andmunity impact.

As Centre Manager, you will lead themercial and operational success of the site, driving occupancy, shaping the tenant experience, and acting as the face of a vibrant businessmunity. You will foster collaboration, champion innovation, and ensure the Centre plays an influential role in supporting local economic development. This is the ideal role for a dynamic, people-focused,mercially minded leader who thrives in a fast-paced, purpose-led environment.
Create an Unmatched Customer &munity Experience:
1. Deliver an outstanding level of service to tenants, visitors, partners, and stakeholders.
2. Build a strong sense ofmunity, nurturing relationships and cultivating a collaborative environment where businesses thrive.

Drive Growth,mercial Success & Innovation:
3. Lead on sales, marketing, and occupancy strategies to meet and exceedmercial targets.
4. Work closely with the Innovation Advisor to design and implement innovative skills programmes, workshops, and business support initiatives that add real value.

Lead Operations, Facilities &pliance:
5. Oversee all daily operational activities, ensuring the site is safe,pliant, weing, and impeccably maintained.
6. Act as facilities manager, taking ownership of contractor relationships, health and safety, building maintenance, and regulatorypliance.

Be the Centre’s Ambassador:
7. Act as the primary point of contact for tenants—supporting their growth, negotiating leases, resolving issues, and ensuring a positive experience from move-in to renewal.
8. Represent the Centre at events, meetings, and stakeholder engagements.

Shape the Centre’s Strategic Direction:
9. Work collaboratively with key partners to develop new opportunities, strengthen partnerships, and increase the Centre’s influence.
10. Play a critical role in identifying new revenue streams, improving financial performance, and shaping future development plans.

Lead Events, Marketing & Digital Engagement:
11. Coordinate and deliver events, conferences, and workshops that raise the Centre’s profile and attract new audiences.
12. Develop effective marketing strategies, managing the Centre’s digital presence and creating engaging content to showcase success stories and attract new businesses.


What you'll need to succeed

We are looking for a proactive, innovative leader who is:
13. Passionate about business, innovation, andmunity impact
14. A confidentmunicator and relationship builder
15. Skilled in operational management and team leadership
16. Excited to shape a thriving hub that drives local economic growth
17. This role would suit someone who has worked for a start-up, or managed their own business
18. To be successful in this role, you will either need a tech/AI background or a natural interest in tech/AI

What you'll get in return

This is more than a management role; it's a chance to directly influence local business success, champion innovation, and build a dynamic ecosystem where enterprises can grow and collaborate.

You’ll have the autonomy to shape the Centre’s future and make a lasting impact on the region’s economic development.

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