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Travel customer support

Leicester
Permanent
Remotetravelcareers
Customer support
Posted: 25 January
Offer description

We are seeking a remote Travel Customer Support representative to handle customer questions, bookings, and general trip assistance. You’ll provide timely and clear support to make sure customers have a positive travel experience, all from the comfort of home.


Responsibilities

* Assist customers with booking flights, hotels, and transportation.
* Provide clear and friendly support through phone, email, or chat.
* Answer basic travel questions and guide customers to the right options.
* Update reservations and confirm details for accuracy.
* Support the team with day-to-day travel service tasks.


Qualifications

* Strong communication and customer service skills.
* Comfortable using computers and online booking systems.
* Ability to stay organized and pay attention to detail.
* Friendly, helpful, and patient with customers.
* Previous experience in customer service or hospitality is a plus, but not required.


Job Type

Remote — Full-time or Part-time

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