Overview
Cleaning Manager – Ilford, Full-time
We\'re seeking a hands-on and experienced Cleaning Manager to lead cleaning and environmental services within a busy hospital setting. This role is vital to maintaining high standards of hygiene, infection control, and patient satisfaction across clinical, public, and administrative areas. You\'ll be the head of a large team of cleaning supervisors and operatives, ensuring compliance with NHS standards, driving performance, and fostering a culture of continuous improvement.
Responsibilities
* Recruiting, training, and supervising staff, and managing rotas to ensure 24/7 coverage.
* Leading audits and inspections, resolving issues promptly, and maintaining compliance with NHS cleaning standards, CQC, COSHH, and infection control protocols.
* Managing stock levels, equipment use, and ordering of cleaning materials.
* Responding to urgent cleaning needs and incidents quickly and effectively.
* Monitoring KPIs and service levels, producing monthly reports and action plans.
* Collaborating with clinical teams, facilities departments, and external contractors.
* Overseeing pest control and maintaining accurate records.
* Using cleaning software (e.g., Merlin, Navenio) for reporting and performance tracking.
Qualifications
* Strong understanding of the National Cleaning Standards, NHS cleaning standards, COSHH, and infection control.
* Ability to launch a 50 point audit on site as per NHS policy and experience with T&C.
* Ability to lead and motivate large teams in a fast-paced environment.
* Excellent organisational, communication, and problem-solving skills.
* Proficient in Microsoft Office and cleaning systems (e.g., Merlin, Navenio).
* Experience working with or around Trade Unions.
* Ability to manage budgets and report weekly and monthly as required.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Industries
* Facilities Services
* Hospitals and Health Care
#J-18808-Ljbffr