Join to apply for the Customer Service Administrator role at SPI Management.
We’re looking for a Customer Service Administrator to work for a local manufacturing company based in Brecon, Powys. This position is a 4‑day working week, 7.15 am‑5.30 pm Monday to Thursday.
Responsibilities
You will ensure that all customers receive first‑class service at all times, exceeding their expectations. You will interpret customer schedules and raise Sales and Work orders to meet these requirements while dealing with everyday queries raised by the customer.
* Follow up quotations where appropriate
* Support the external Sales team
* Receive and process Customer orders, schedules and raise corresponding sales and work orders when appropriate
* Analyse and action customer schedules to meet requirements
* Respond to Customer telephone queries on a continuous basis
* Advise the Customer of any change that might affect their requirements
* Advise the Customer of price changes to existing components where required
Qualifications & Skills
* Good communication skills and confidence on the phone
* Good computer skills and excellent attention to detail
* Understanding of Customs (Import/Export) is desirable
* Experience working in a manufacturing/logistics environment is desirable
* Team player with the ability to manage and prioritise tasks and work to tight deadlines
Benefits
Our client offers an excellent range of benefits and Fridays off!
If you would like to know how we will store and process your data, please visit The Recruitment Group's home page to read our GDPR Data Protection Statement.
For more information and to apply, get in touch with our Witney branch or click “Apply Now” to submit your application. We wish you the best of luck in your job search!
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