Are you an accomplished and methodical Sales Administrator, with a passion for delivering excellent customer service? This opportunity is based in South Birmingham.
Overview
We have a unique opportunity for a Sales Administrator to join a market-leading company. You will be the first point of contact for a wide range of customers and sales agents, handling enquiries about the extensive range of products and ensuring high levels of customer satisfaction and sales through accurate order processing.
Responsibilities
* Act as the first point of contact for customers and sales agents, handling enquiries about products, orders, stock, prices and delivery in a professional manner.
* Process high volumes of orders accurately and efficiently, raise invoices, and advise on alternative products where required.
* Speak with customers and sales agents by telephone and via the central sales inbox, processing domestic and international orders and arranging shipment of goods.
* Prepare shipment paperwork and liaise with carriers and customers to update on delivery schedules.
* Log and track all orders and customer correspondence with accuracy and attention to detail.
* Utilise strong organisational skills to juggle multiple priorities and maintain clear communication.
Qualifications
* At least 2 years of office-based administration experience.
* Proficiency with Microsoft Office, especially Excel, Word and Outlook.
* Excellent communication skills, with strong spelling and grammar; ability to liaise with a range of customers.
* Customer-facing experience and a proactive, service-driven approach.
What we offer
* Opportunity to develop your skills in a unique role.
* Excellent salary with an attractive benefits package and free parking.
* Friendly yet fast-paced team environment.
SimkissGuy Recruitment is acting as a recruitment agency for the purpose of this vacancy. By sending your CV to us, you consent to contact regarding recruitment. We are an equal opportunities employer and welcome applications from all. We will be in touch within 3 working days if we would like to discuss your CV and experience further. If you do not hear within that time, your application may be unsuccessful for this vacancy, and we welcome applications for roles that may better suit your skills and experience.
We are an equal opportunities employer who welcomes applications from all.
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