Operations Manager (Warehouse and Logistics)
Salary: circa. £55,000 per annum + Benefits
Location: Multi-Site Management travelling to sites within 0.5 miles of Witney, Oxfordshire
Job Type: Full-Time, Permanent
Working Hours: Flexibility required to support peak trading periods, particularly in the run-up to Christmas
Job Overview
An exciting opportunity for a warehouse and logistics professional to lead multi-site operations in a fast-paced 3PL environment. You will oversee warehouse management, stock control, distribution and multi-channel fulfilment while driving operational performance and continuous improvement.
If you’ve also worked in the following roles, we’d also like to hear from you: Logistics Manager, Warehouse Operations Supervisor, Distribution Operations Manager, Supply Chain Operations Manager, Warehouse Manager, Distribution Manager
This is an excellent opportunity for a highly capable operations professional looking to further develop within a growing business.
The role of Warehouse Operations Manager would particularly suit someone with strong previous experience in warehouse and logistics operations who is ready to take ownership of a multi-site function and contribute to wider operational development.
As the Warehouse Operations Manager you will oversee operational performance, stock accuracy, fulfilment, warehouse management, and customer service delivery across retail, wholesale, pub, and e-commerce channels.
The Warehouse Operations Manager will also play a key role in continuous improvement initiatives, digital transformation projects, and the planned implementation of a warehouse management system, helping improve operational efficiency and workflow processes.
This is an excellent opportunity for an ambitious individual seeking long-term career progression into a broader senior operational leadership position.
Responsibilities
* Leading Warehouse Operations: Managing day-to-day warehouse activities across multiple sites to ensure operational efficiency and service delivery
* Managing Fulfilment Operations: Overseeing short lead-time fulfilment across retail, wholesale, pub, and e-commerce channels
* Driving Team Performance: Providing leadership, coaching, and support to supervisors, team leaders, and warehouse operatives
* Monitoring Operational KPIs: Tracking productivity, service levels, stock accuracy, and customer performance metrics
* Supporting Continuous Improvement: Identifying and implementing process improvements to increase efficiency and accuracy
* Implementing Systems Improvements: Supporting the introduction and embedding of warehouse management systems and digital workflows
* Maintaining Stock Accuracy: Ensuring effective stock control, traceability, and product integrity standards are maintained
* Managing Customer Relationships: Acting as a key operational contact and maintaining strong stakeholder relationships
* Supporting Compliance Standards: Ensuring health & safety, food hygiene, and operational compliance procedures are consistently followed
* Providing Hands-On Leadership: Maintaining a visible presence within warehouse operations and supporting teams during busy periods
Candidate Requirements
Essential
* Significant previous experience in a warehouse management role within a fast-paced operational environment, ideally with exposure to multi-site operations
* Proven experience of leading teams and driving operational performance improvements, and operating with a high degree of autonomy
* Strong organisational skills with excellent attention to detail
* Experience with stock control, inventory management, and warehouse operations
* Good communication and stakeholder management skills
* Confidence using operational systems, reporting tools, and performance data
* A proactive and hands-on leadership approach
* Ability to prioritise workloads and remain calm under pressure
Desirable
* Previous experience managing complex warehouse or logistics operations with responsibility for people, process, and performance
* Experience in food, FMCG, logistics, or temperature-controlled warehouse environments
* Experience working within a 3PL or supply chain operation
* Experience supporting or implementing warehouse management systems
* Understanding of multi-channel fulfilment including e-commerce operations
* Continuous improvement and operational transformation experience
JOB REF: AWDO-P14733
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