What you can expect from us
1. We offer a competitive salary of £30,650 ( pro rota for 5 month Fix term)
2. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks.
3. Salary Finance - access both short and long terms loans, plus provides access to a savings facility.
4. Opportunity to further increase annual leave with service or though the holiday purchase scheme.
5. Immediate entry to our Pension scheme (matched contributions up to 10%).
6. A great flexible working environment, with a range of family friendly policies.
7. Simply Health cash plan with financial benefits and the option to extend to your family.
Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
8. Paid leave for absence including sickness, maternity, paternity, and adoption leave.
9. Access of up to £150 annually through the ‘Learning for life’ scheme.
10. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
11. Develop your career with support and access to training and qualifications.
About the role
We are seeking to recruit Planning Support Services Officers on a 6 month fixed term contract to ensure that the DLO delivers a safe, reliable, quality, efficient responsive repairs and void maintenance service that matches our goal of placing customers at the heart of our service. Support the effective delivery of responsive maintenance, gas and electrical servicing by providing an effective planning support function.
This role is office based role at 1a Enterprise Way, Accrington, BB5 0FR.
Delivery
12. Provide support to the operational management team in their roles of organising trade colleagues and supply chain to deliver the work required in your section.
13. Ensuring that the Repair Management system is correct, updated and is interfaced with the Housing Management system.
Planning
14. Providing an effective planning support function to ensure the effective delivery of responsive, gas and electrical maintenance.
Support
15. Processing purchase orders, repair orders, invoices, etc. required to support the efficient delivery of the service.
16. Supporting management with productivity measures, work planning systems and ensuring the effective use of all resources including supply chain.
Systems
17. Ensuring the Repairs Management system is maintained, current and is interfaced correctly with the Housing Management system.
Customer
18. Responding to customer enquiries and supporting the resolution of customer queries, and complaints as required.