The purpose of the role is to carry out all workshop duties in an efficient and safe manner, to meet customer requirements and maximise utilisation and profitability.
We are also offering a £ joining fee paid in your first 6 months.
HOURS OF WORK:
Monday – Friday 8:30am – 5:00pm and Saturday 8am to 1pm on a rota basis.(1 in 3)
THE PERSON:
We are looking ideally for candidates with previous main dealer experience; however, any diagnostic experience will be considered
1. Aptitude, desire and ability to follow procedures and solve problems
2. Always curious with a willingness to learn and develop in order to stay on top of latest innovation and new technology
3. Confident communicator with both customers and colleagues
4. A keen eye for detail and recognising the importance of giving every car in our workshop the highest standard of care
5. Enjoy working in a high-pressured environment
6. A can-do attitude
7. Ability to support others with less experience e.g. apprentices
8. Ideally a record of working within the automotive industry in a similar position
Key Tasks:
9. Carry out vehicle services and repairs, in accordance with Toyota GB technical standards, ensuring we deliver a great customer experience
10. Examine vehicles, diagnose non-routine defects, with knowledge gained about the vehicles and relevant technologies
11. Report defects against Department of Environment (MOT) and Vehicle Safety Report (VSR) standards
12. Carry out jobs within budgeted time, maintaining your own productivity
13. Take responsibility for daily maintenance of tools and equipment, reporting any defects
14. Work in accordance with key Toyota or Centre processes
15. Liaise with customers directly where relevant and appropriate, listening carefully to build rapport and answering questions in a warm and professional manner to summarise details of work required or carried out
16. Coach and support apprentice technicians, explaining, guiding and enabling others to learn
17. Attend specialised training as required.
18. Work as a full member of the Centre team, working with colleagues to provide a seamless and outstanding service to customers
Personal Skills
19. Technical aptitude, process-driven, and a fast learner
20. Organised in the workplace
21. Confident communicator and ready to ask questions and learn
22. Passionate about problem-solving and finding solutions to challenges
Experience and Qualifications
23. Minimum of NVQ Level 3 in motor vehicle maintenance (or comparable).
24. Previous work experience within an automotive repair environment is preferable
Licence/Certification:
25. A full UK Driving Licence (required)
26. MOT Tester or interested in Certifying as an MOT Tester.
27. Eligibility to work in the UK
28. Flexible to work hours required to carry out the role effectively and travel (to the training sessions)
Benefits include:
29. 30days holidays (i.e. 22 days including 8 days bank holidays)
30. Eyecare Vouchers
31. Cycle to work scheme
32. Private Health Plan (Simply Health)
33. Loyalty & Long Service Awards
34. Car Leasing Scheme
35. Workplace Pension Scheme
36. Discounts on car purchases / repairs / parts
37. Ongoing training, both in-house and with the manufacturer
Brand
Toyota