Job Overview
We are seeking an enthusiastic and knowledgeable Tour Guide to lead engaging and informative tours for our guests. The ideal candidate will possess a passion for sharing local history, culture, and attractions, ensuring a memorable experience for all participants. This role requires excellent communication skills, a friendly demeanour, and the ability to adapt to various group sizes and dynamics.
Responsibilities
* Conduct guided tours of designated locations, providing insightful commentary on historical facts, cultural significance, and interesting anecdotes.
* Engage with guests in a friendly manner, encouraging questions and interaction throughout the tour.
* Ensure the safety and well-being of all participants during tours, adhering to all safety protocols and guidelines.
* Prepare and maintain tour materials, including maps, brochures, and any necessary equipment.
* Collaborate with the management team to develop new tour routes or improve existing ones based on guest feedback.
* Stay informed about local events, attractions, and changes in the area that may affect tours.
* Assist in marketing efforts by promoting tours through social media or other channels as required.
Qualifications
* Previous experience as a tour guide or in a customer service role is preferred but not essential.
* Strong verbal communication skills with the ability to engage diverse audiences effectively.
* A keen interest in history, culture, or the specific area being toured is highly desirable.
* Ability to work flexible hours, including weekends and holidays as needed.
* Strong organisational skills with attention to detail to ensure smooth tour operations.
* Proficiency in additional languages is an advantage but not mandatory.
* A valid driver's licence may be required for certain tour routes involving transportation. Join our team as a Tour Guide and share your passion for exploration while creating unforgettable experiences for our guests
Job Types: Full-time, Graduate
Pay: £12.21-£38.24 per hour
Benefits:
* Company pension
* Flexitime
* Free parking
* Health & wellbeing programme
* Life insurance
* On-site parking
* Private dental insurance
* Private medical insurance
* Sick pay
Work Location: In person