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Client services adviser

Chester
Pontoon
Service
Posted: 13 December
Offer description

Contract: 12 months (extension potential or permanent) Salary: £35,000 - £38,000 per annu Location: Chester (2-3 days onsite per week, hybrid) An excellent opportunity to join the EMEA Priority Client Services team based in Chester. The roles primary focus is to develop relationships with our highest tiered Institutional and Corporate clients. With a focus on developing market leading client service, balanced with an optimal, highly automated, post trade experience across confirmation, settlement and Post settlement. Specifically, you will be responsible for: * Being a dedicated point of contact for your portfolio of clients and their Bank of America contacts, providing operational support through onboarding and post trade. * Providing operational support through confirmation and settlement, and post settlement for our priority clients. Also providing subject matter expertise as we partner with our top tier clients in developing market leading operational technology. * Provide direct support to our key stakeholders including Sales, Trading, Trade Control, Credit and OCRM and SRM teams, in supporting client's operational requirements. * You will acquire a level of knowledge of the applications utilised within the FX trade lifecycle to develop process and control design to enhance straight through processing rates, mitigate operational risk and develop viable accommodations as required. * Support the development of...

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