Temporary Customer Service Co-ordinator Deeside Up to £15 per hour Working for this well-established, innovative and progressive company, the temporary Customer Service Co-ordinator will join a motivated team, providing an efficient and accurate service to business customers across the UK. The Customer Service Co-ordinator will work Monday to Friday, either 830am-430pm or 9am-5pm (37.5 hours a week). This is an ongoing temporary role. The Customer Service Co-ordinator will play a key role in facilitating efficient communication between the customer service team and company, handling enquiries and ensuring timely order processing. Duties:- * Organise and maintain customer data within the CRM system, ensuring accuracy, completeness and compliance * Develop and generate reports and analytics to provide insights into customer behavior, sales performance, and other relevant metrics, aiding decision-making processes * Assist in processing customer orders accurately and efficiently * Address customer enquiries promptly, providing information on products, order status, and resolving issues or concerns * Collaborate with marketing and sales teams to gather customer feedback, incorporating insights into the CRM system to improve customer satisfaction and retention strategies * Maintain organised records of customer interactions, orders, and relevant documentation * Provide essential support to the customer service team by resp...