Make a life changing difference. Lead a pioneering home ownership programme
At Southdown, our values of being Compassionate, United, Trustworthy, Responsive, and a Force for Good underpin everything we do. You’ll join a supportive organisation where your work has tangible, life changing impact.
Why Southdown?
We are now launching an exciting and innovative scheme enabling people with long term disabilities to buy a home of their own through the government-backed HOLD Scheme.
About the role
As the Shared Ownership Manager, you will lead and own the full end to end journey for customers - from initial enquiry and eligibility assessment, through property identification and offer, to the coordination of a team of legal and property consultants ensuring the smooth completion of purchase and the successful handover to the shared owner.
You will establish a local and regional presence for the HOLD scheme and act as Southdown’s internal lead – overseeing and reporting against the delivery of a programme of open market home ownership sales, ensuring every shared ownership purchase meets the needs of customers and Homes England Capital Funding Guide requirements.
Key Responsibilities
* Establishing and operating a fully compliant HOLD shared ownership programme
* Managing a pipeline of acquisitions and providing clear programme monitoring and projections to senior colleagues
* Maintaining Homes England systems, audit trails and compliance documentation
* Ensuring a smooth, well‑documented handover to housing management and Property Services teams
* Working with families, local authorities and disabled people’s organisations to build a wider understanding of the scheme
* Managing customer enquiries and customer leads, undertaking eligibility checks and affordability assessments
* Assessing and approving open-market properties for suitability, value, title and condition
* Commissioning and reviewing surveys, valuations and conveyancing work
* Overseeing legal progression and ensuring all required documents (e.g., KIDs, affordability evidence) are issued and recorded appropriately
* Building strong relationships with brokers, lenders, solicitors, surveyors and internal teams
Perks and benefits
* Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
* Interest‑free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
* Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
* Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high‑street vendors.
* Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
* 25 days paid holiday plus bank holidays.
What you’ll need for the role
* Values‑led, compassionate, and committed to delivering positive social impact
* Confident managing complex housing or shared ownership cases end‑to‑end
* Skilled at balancing customer needs with regulatory requirements
* Ability to build trust with customers and communicate complex information clearly and sensitively
* Highly organised, with the ability to develop administrative and case management systems to manage enquiries, triage applications and support
* Comfortable making judgement‑based decisions in nuanced situations
* Someone who enjoys working independently in a regulated, accountable environment
* A Standard Disclosure and Barring Service (DBS) check, which will be paid for by Southdown
* A full driving licence is essential along with access to your own vehicle or a vehicle insured for you.
Your knowledge
* Knowledgeable and experience of shared ownership, leasehold structures, conveyancing or property acquisition processes
* Homes England requirements (or the ability to learn them quickly)
* Property title, surveys, valuations and conveyancing risk
Training
Our award‑winning in‑house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex.
Ready to make a difference?
If you are motivated by meaningful work and excited by the opportunity to build and lead a brand‑new programme, we’d love to hear from you. Apply now and help more people with long‑term disabilities secure a home that truly meets their needs.
How to apply
Please click on the ‘Apply Now’ button and fill out our simple one‑page application form. The application closing date is 5 April 2026.
Please note, should we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
We are a Disability Confident Employer and are fully committed to supporting Equality, Diversity, and Inclusion (EDI) and welcome applications from all candidates that meet our job specifications. If you feel there is a barrier that potentially prevents you from applying, do get in contact with us, as we are always happy to discuss (or arrange a discussion with the recruiting manager) to explore if any reasonable adjustments can be made to support your application.
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