Job Purpose Summary To provide an efficient picking, reworking and packing service in designated customer specific work areas ensuring orders are despatched in line customer specific SLA’s. You will hold a current PPT licence and conform to all MHE procedures and H&S requirements. Your typical daily duties will include the picking, reworking, labelling and packing of customer orders. This will require some interaction with the company IT systems. Your role will not be restricted to your typical daily duties and you may be required to work in all areas of the warehouse operation as requested by your line manager. Role Responsibilities Ensure all orders are accurately picked and packed correctly Ensure all orders are correctly addressed through the courier despatch systems Ensure that all Customer Service Level Agreements are adhered to and customer specific documentation is correct against Quality Control standards Carry out stock takes as and when required Ensure same day despatches are dealt with accurately and efficiently Putting stock away in correct locations – with due regard to Health & Safety requirements Ensure each stock line is checked and stored as accurate with stock replenished daily across the warehouse as instructed by Team Leader Keep all walkways, gangways, packing areas and fire exits clear of stock, rubbish and FLT Ensure pallets are stored in a safe tidy area Report any damage to/or done by FLT Ensure all areas are clear and safe at all times Perform additional and/or different duties in keeping with skills, experience and abilities in order to meet the commercial needs of the organisation Health and Safety: Comply with the Health, Safety and Environmental Policies Maintain a culture of safety and welfare to ensure the health and safety of fellow employees Ensure safety is paramount at all times to all colleagues and visitors entering the warehouse Maintaining diligence with regard to security is paramount Maintain confidentiality on all matters relating to the company, people and operation Additional Responsibilities Skills & Personal Attributes Skills & Abilities: Previous experience of warehouse operations (goods receiving, pick, pack & despatch) Experience of working within defined Standard Operating Procedures Must be able to work as a team player and be able to work unsupervised Good verbal and written communication skills (Fluency in English is required) Good IT systems knowledge including Microsoft Office & WMS systems Conversant with stock counting procedures and able to provide counting accuracy Familiarity with specific customer SLA agreements Posess a current Power Pallet Truck operating licence Attributes: Highly motivated and proactive, with a can-do attitude A team player with a willingness to work across different teams and departments Responsible and proactive in nature Demonstate excellent attention to detail and accuracy Ability to work to deadlines A willingness to offer and accept support from your team Seeking new opportunities to learn and grow, and be proactive about your development and progression Be prepared to mentor and coach fellow team members Equal Opportunities: CMS is committed to providing a non-discriminatory and harassment free working environment for all its employees. Key Traits CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity.