Are you looking for a new exciting opportunity working as an based locally to Berkshire or Surrey?
The position will involve visiting customer sites when required, when you’re not on site the role can be home based!
Main Duties of the Role
1. Resolving support issues reported by customers using a variety of remote tools
2. Recording all calls in the ticketing system
3. Monitoring customer’s systems and acting on alerts
4. Configuring Systems including servers and PCs
5. Attending sites for installations and repairs
Your Skills and Experience
6. 5+ years’ experience in IT Support
7. Experience working within a Managed Service Provider
8. Windows Server, Hyper-V, Office 365, Azure
9. Excellent communication skills both written and verbal
10. Driving License & Car
Salary
11. £34,000-£38,000 per annum, depending on experience